Mars Food UK is recalling Uncle Ben’s Brown Basmati ready to heat rice pouches as some packs may contain pieces of glass. The possible presence of glass makes this product unsafe to eat.

Risk statement

The product may contain pieces of glass which could present a safety risk.

Action taken by the company

Mars Food UK is recalling the above product. Point of sale notices will be displayed in all retail stores that are selling this product. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

Our advice to consumers

If you have bought the above product do not eat it. Instead return it to the store from wher it was bought for a full refund or please dispose of it and contact Uncle Ben’s consumer care line on 0800-952-1234 for a full refund.

about product recalls and withdrawals

If there is a problem with a food product that means it should not be sold, then it might be withdrawn (taken off the shelves) or recalled (when customers are asked to return the product). The FSA issues Product Withdrawal Information Notices and Product Recall Information Notices to let consumers and local authorities know about problems associated with food. In some cases, a Food alert for Action is issued. This provides local authorities with details of specific action to be taken on behalf of consumers.