Related Searches: Tea Vitamin Nutrients Ingredients paper cup packing

Food & Health Ingredients
Health & Nutrition
Processing & Packaging
Starch & Starch Derivatives

Costa Coffee Christmas labelling sparks outrage

newfoodmagazine 2018-11-29
Share       

Costa Coffee toasties labelled on the front of their packaging  ‘Ultimate Christmas Toastie with sweet cranberry sauce on cheese-topped bread’ have come under fire for failing to reveal that they contain turkey and bacon.

The labelling faux pas has affected vegetarians, with many consumers saying that they ate the toastie believing it was meat-free.

The full ingredients of the product – including meat – are listed on Costa’s fridges, as well as on the back of the toastie’s packaging. However, that packaging is discarded by Costa Coffee staff when the toasie is heated for the consumer.

On Twitter, some consumers vented their anger: Pebbles (@tracey471) said:

‘@CostaCoffee yesterday I stopped at my local Costa to have a light bite to eat and choose the ultimate Christmas cheese toastie. I was nearly sick as someone who doesn’t eat pork found after the first bite it had bacon and turkey in, totally ruined my experience. Not happy.’

 

 

A vegetarian customer, who visited the Shepton Mallet branch on 14 November, told the Somerset Live website: “I look forward to the festive range and I looked through to find one without meat. The cheese and cranberry one looked good and I had it heated up. It tasted a little odd, but I assumed there was a sauce or chutney included which was not disclosed…. Later that night I was sick for about four hours. After so many years, my stomach obviously did not agree with it and I felt awful all night.”

Costa has apologised and says that any products that are suitable for vegetarians are labelled as such, with all information available online and in-store. Staff have also been trained on how to help customers make informed decisions.

-----------------------------------------------------------------------

Editors Note:

To apply for becoming a contributor of En-SJGLE.com,

welcome to send your CV and sample works to us,

Email: Julia.Zhang@ubmsinoexpo.com.

E-newsletter

Subscribe to our e-newsletter for the latest food ingredients news and trends.

Tags

Recommended Products

Ribbon blender

Ribbon blender

Genmont Li-Min probiotic capsules

Genmont Li-Min probiotic capsules

Genmont Li-Jian-Min probiotic capsules

Genmont Li-Jian-Min probiotic capsules

Chloroquine Phosphate

Chloroquine Phosphate

Wooden Sterols

Wooden Sterols

Lucid Ganoderma Extract

Lucid Ganoderma Extract

Yi-Jun-Xian 263 probiotic capsules

Yi-Jun-Xian 263 probiotic capsules

d-alpha tocopherol(1000iu-1400iu)

d-alpha tocopherol(1000iu-1400iu)

Yusweet xylose

Yusweet xylose

Top

SJGLE B2B Website : 中文版 | ChineseCustomer Service: 86-400 610 1188-3 ( Mon-Fri 9: 00-18: 00 BJT)

About Us|Contact Us|Privacy Policy|Intellectual Property Statement

Copyright 2006-2023 Shanghai Sinoexpo Informa Markets International Exhibition Co Ltd (All Rights Reserved). ICP 05034851-121